Support

Tomato Time is a calm, minimal Pomodoro timer: focus, take a break, and watch your week fill a jar with tomatoes.

Need help or have an idea? Email [email protected]. We usually reply within 2 business days. Please include your iPhone model and iOS version if you are reporting a problem.

Getting started

How do I start a focus session?

Tap Start Focus on the main screen. When the timer ends you earn a tomato and a break starts (or waits for you, depending on your settings).

How do I change the focus length?

Tap the big time on the main screen, drag the slider, then tap Done. You can also set default lengths for focus and breaks in Me.

How do I stop or finish early?

Press and hold anywhere on the screen while the timer is running. Sessions shorter than one minute are not recorded.

Where are tags, sounds and modes?

Swipe up on the main screen to open the panel. There you can pick a tag, add 5 minutes, switch between Pomodoro and stopwatch, and choose background sounds.

How do I get to the other pages?

Swipe left or right to move between Focus, Tomato Jar, Stats and Me.

Notifications & Lock Screen

I don’t get an alert when the timer ends.

Make sure Notifications is on in Me. Then open the iPhone Settings app → Notifications → Tomato Time and turn on Allow Notifications. Focus modes can also silence alerts; add the app to your allowed list if needed.

How do I see the timer on the Lock Screen or Dynamic Island?

Turn on Live Activity / Dynamic Island in Me, and make sure Live Activities are allowed in the iPhone Settings app for Tomato Time.

Your data

Is my data uploaded anywhere?

No. Everything stays on your own devices. The app has no account, no ads and no analytics. See the Privacy Policy.

How do I move my records to a new phone?

In Me, tap Export Backup and save the file (for example to iCloud Drive). On the new phone, tap Restore from Backup and choose that file. Your records are also included in normal iPhone backups.

How do I delete everything?

In Me, tap Erase All Data. This cannot be undone, so export a backup first if you might need it.

帮助与支持

茄时是一款安静、简洁的番茄钟：专注、休息，再看着这一周的番茄慢慢装满罐子。

遇到问题或有建议？请发邮件至 [email protected]，一般 2 个工作日内回复。反馈问题时请附上 iPhone 机型和 iOS 版本。

快速上手

怎么开始专注？

在主界面点「开始专注」。计时结束会收获一个番茄，随后开始休息（或按你的设置等你手动开始）。

怎么调整专注时长？

点主界面上的大时间，拖动滑动条，再点「完成」。也可以在「我」里设置专注和休息的默认时长。

怎么停止或提前结束？

计时进行中，长按屏幕任意位置即可。不到 1 分钟的专注不会记录。

标签、声音和模式在哪里？

在主界面向上滑打开面板，可以选标签、延长 5 分钟、在番茄钟和正计时之间切换，以及选择背景声音。

怎么去其他页面？

左右滑动即可在专注、番茄罐、统计和「我」之间切换。

通知与锁屏

计时结束时没有提醒？

先确认「我」里的「系统通知」已打开，再到 iPhone「设置」→「通知」→「茄时」，开启「允许通知」。专注模式也可能屏蔽提醒，必要时把茄时加入允许列表。

怎么在锁屏或灵动岛上显示计时？

在「我」里打开「锁屏实时活动 / 灵动岛」，并确认 iPhone「设置」里允许茄时使用实时活动。

你的数据

我的数据会上传吗？

不会。所有内容都只保存在你自己的设备上，没有账号、没有广告、没有统计分析。详见隐私政策。

换手机怎么迁移记录？

在「我」里点「导出备份」并保存文件（例如存到 iCloud 云盘）；在新手机上点「从备份恢复」并选择这个文件。记录也会随 iPhone 的常规备份一起备份。

怎么删除所有数据？